Terms of service
These terms are an agreement between you (and the organisation you represent) and Synilogic Tech Private Limited for the use of ShubhVyapar.
Draft: some details on this page are still placeholders (shown in square brackets) or await company or legal confirmation, and must be confirmed before it is relied on.
On this page
Accounts and workspaces
You must provide accurate information and keep your credentials secure. You are responsible for activity in workspaces you own, including actions by people you invite and API keys you create.
Workspace owners control membership and roles. We may suspend accounts that breach these terms or put the service or other customers at risk.
The ShubhVyapar Admin app
The ShubhVyapar Admin Android app is a console for ShubhVyapar platform staff. You may sign in only with an account that has been granted platform access, and only to do the work that role allows. Do not share your credentials or leave a signed-in device unattended, report a lost device or suspected misuse at once, and use two-factor authentication where it is offered. Your access can be changed or removed by a platform administrator at any time, and your actions are recorded in audit logs. Customers use the web application, not this app.
Subscriptions and payment
Paid plans are billed in advance for each billing period. Prices exclude applicable taxes such as GST, which are shown on invoices. Upgrades take effect when paid, with credit for unused time; downgrades take effect at renewal.
If a renewal invoice isn't paid within the grace period, the subscription ends and paid features stop. Refunds are issued at our discretion or where required by law, as credit notes against the original invoice.
Acceptable use
Don't use the service to break the law, infringe others' rights, send spam, upload malware, probe or overload our systems, or access data that isn't yours.
Your data
You own the content you put into your workspace. You grant us the rights needed to host, process and back it up to provide the service. Our handling of personal data is described in the Privacy policy.
Availability and changes
We work to keep the service available and secure but it is provided "as is". We may change features; we'll give reasonable notice of material changes to these terms.
Liability
To the extent permitted by law, our total liability for any claim is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential losses.
Governing law
These terms are governed by the laws of India. Courts in [Jurisdiction city - proposed: Kota, Rajasthan; to be confirmed by counsel] have exclusive jurisdiction.
Contact
Synilogic Tech Private Limited, 2nd Floor, Krishna Mobile Gallery, Rawatbhata Road, in front of Pillar No. 24, Ballabhbari, Gumanpura, Kota, Rajasthan 324007. Support: synilogicteam@gmail.com. Grievance contact: Synilogic Tech, synilogicteam@gmail.com, 7690018999. See also our Privacy policy and the account and data deletion page.